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    The MFMP

    Certificate in municipal finance management program

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    Welcome to Summat Training Institute

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    Empowering people...

    Welcome to Summat Training Institute

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    Empowering organisations.

    Welcome to Summat Training Institute

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    The freedom to learn

    where you want, when you want.

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    Welcome to Summat Training Institute

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    The MFMP

    Certificate in municipal finance management program

    Learn more

    Welcome to Summat Training Institute

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    Meet the minimum

    competency standards
    for municipal officials!

    Learn more

    Welcome to Summat Training Institute

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    South Africa needs an

    estimated 22 000 accountants. (SAICA)

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    Welcome to Summat Training Institute

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    One size doesn't fit all.

    We'll tailor any training program.

    Learn more

    Welcome to Summat Training Institute

Communication Skills

This course is accredited by the Local Government Seta and covers unit standard 119472 at NQF level 3 worth 5 credits.

Benefits

  • Conflict is reduced
  • Get more of what you want out of life
  • Have stronger relationships
  • Help people to adopt your ideas
  • People will like you better

3 Day Skills Programme

See the Course Schedule for more courses.


What you will achieve

  • Well defined goals for more effective communications
  • The ability to create an open environment for communication
  • The skill to communicate clearly
  • Stronger relationships through powerful communication
  • An understanding of other people’s communication styles and needs
  • Techniques to facilitate effective team and meeting communications
  • Emotional Intelligence to deal with difficult situations


What you will learn

  • Goals for Specific Communications — define your goals and then the most effective methods of delivery
  • The Communication Process — understand the six-step process
  • Foundation Tools — for setting the stage for successful communications, one on one and with groups
  • Barriers to Effective Communications — identify and develop methods to break down those barriers
  • Communication Skills — learn how to combine the four key elements and the five basic skills to communicate with impact
  • Influencing Techniques — expand on communication skills, using techniques and strategies to influence other behaviors and develop more collaborative working relationships
  • Planning a Communication Strategy — identify your communication outcome and plan the best approach for achieving positive results
  • Face to Face and Virtual Facilitation/Meeting Communication Skills — learn to communicate and facilitate effective group interactions


What Participants Get

Participants are given 30 days to complete a Portfolio of Evidence for assessment. Successful participants receive a certificate of competence endorsed by the LGSETA.


Assessment

Each participant receives a workshop manual that serves as both an in-class activity book and a reference guide that can be used after the workshop to revise the concepts covered.

Book this course now

 
 
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Organisations that benefit from our services

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