Public Courses Terms & Conditions

Emotional Intelligence

This course is accredited by the Local Government Seta and covers unit standard 120305 at NQF level 5 worth 8 credits.

Benefits

  • Enhances leadership skills
  • Improves relationships in the workplace
  • Conflict resolution
  • Better teamwork
  • Improves communication

See the Course Schedule for more courses.

3 Day Skills Programme Outline

  • Explain the concept of emotional intelligence and how this impacts on leadership.
  • Analysing the relationship between emotional intelligence and self-awareness in relation to leadership.
  • Analysing the relationship between emotional intelligence and self-management in relation to leadership.
  • Analysing the relationship between emotional intelligence and social awareness in relation to leadership.
  • Applying techniques for responding to situations in an emotionally intelligent manner

What Participants Get

Participants are given 30 days to complete a Portfolio of Evidence for assessment. Successful participants receive a certificate of competence endorsed by the LGSETA.


Assessment

Each participant receives a workshop manual that serves as both an in-class activity book and a reference guide that can be used after the workshop to revise the concepts covered.

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